The Canon USA Developer Support Program is for Networked Office Equipment Only.
Contact by mail:
Canon U.S.A., INC.
Developer Relations
One Canon Plaza
Lake Success, New York 11042-1198
Contact by Email (NOT for Consumer Products):
DeveloperSupport@cusa.canon.com
For all Consumer Products, Email Support, Driver Downloads, Updates and Consumer Product SDKs, click on the following link:
http://www.usa.canon.com/html/download/index.html
Consumer Products include the following:
Digital Cameras
Digital Camcorders
Printers - BJ, BJC, LBP, PIXMA, S and I Series
Scanners - CanoScan, IX and Cartridge
MultiPass
Faxphone
Network Video Solutions